WicoflyWicofly
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Refund & Cancellation

Effective Date: 03 August, 2026

1. Overview

This Refund & Cancellation Policy outlines the rules for subscriptions, payments, and refunds on Wicofly.

By using our platform, you agree to this policy.

2. Free Trial

We may offer a free trial period for new users.

No charges are applied during the trial period.

Once the trial ends, a paid subscription is required to continue using premium features.

3. Subscription & Billing

Wicofly operates on a subscription-based model.

All payments are securely processed through Stripe.

We do not store any card or payment details.

Subscriptions are billed automatically based on your selected plan.

4. Cancellation

You can cancel your subscription at any time from your account settings.

After cancellation, your subscription will remain active until the end of the current billing period.

No further charges will be made after cancellation.

5. Refund Eligibility

Refunds are generally not provided once a payment has been successfully processed.

Refunds may only be considered in genuine and exceptional cases such as duplicate charges or technical errors.

Each refund request is reviewed on a case-by-case basis.

6. When You May Receive a Refund

You may be eligible for a refund if you were charged incorrectly or multiple times.

Refunds may also be considered if there was a verified technical issue that prevented you from using the service.

Refund requests must be submitted within a reasonable time after the charge.

7. Refund Processing Time

If a refund is approved, it will be processed through Stripe.

Refunds typically take 5 to 10 business days to reflect in your account, depending on your bank or payment provider.

We are not responsible for delays caused by payment providers or banks.

8. Non-Refundable Cases

We do not provide refunds for partial usage of a subscription period.

Unused time or remaining days in a billing cycle are non-refundable.

Accidental purchases or failure to cancel before renewal are not eligible for refunds.

Free trial conversions to paid plans are non-refundable once charged.

9. Failed Payments

If a payment fails, your subscription may be paused or restricted.

We may retry the payment automatically via Stripe.

If payment is not completed, access to premium features may be suspended.

10. Plan Changes

You may upgrade or downgrade your plan at any time.

Changes may take effect immediately or from the next billing cycle.

Price differences will be applied accordingly.

11. Contact

If you have any questions regarding refunds or cancellations, contact us:

Email: wicofly@gmail.com

Website: https://wicofly.com